Levi Sink Co
Serving the granite & quartz industry since 2005.

ACCOUNT INFORMATION:


Please complete the New Customer Application below and be sure to upload your sales tax exemption form (if applicable).  If you have a resale certificate for multiple states, you may complete and use this SALES TAX EXEMPTION FORM for your upload document.  Existing customers may view their open orders and make payments by going to their ACCOUNT PORTAL.  If you do not know your login information, please call our office to obtain.

TERMS AND CONDITIONS:

ORDER DEADLINES:  LTL Freight and Ground Shipping orders must be made by 1:00 pm to go out on the same day.  Orders placed after 1:00 pm will go out on the next business day.  There are instances where we can make special arrangements after this time, but we cannot guarantee it.  Please don't hesitate to call our office to inquire.

SPECIAL ORDERS:  All special order returns, not associated with product defects, will be subject to a 25% restocking fee.  A higher fee may be considered, depending on the condition of the returned products.  Levi Sink Co is not responsible for freight incurred in these cases.  Please allow 7-10 days for delivery of Special Orders.

FREIGHT QUOTES:  All LTL freight charges quoted are based on standard truck/pallet delivery.  You will receive a revised or separate Invoice with these charges, when applicable:  Add $200 for Lift Gate; Add $35 for Appointment; Add $30 for HazMat; Add $80 for Inside Delivery; Add $90 for Limited Access Facility; and, Add $90 for Residential Delivery.

LATE PAYMENTS:  1.5% Interest (18% APR) will be assessed on customer accounts when payment is received after the due date above.

BOUNCED CHECKS:  NSF Checks will result in an additional $25 fee.

CREDIT LIMITS:  Credit limits are evaluated periodically unless special requests are made.  Credit limits are typically set 20% higher than the average monthly sales per customer.  If you are a new customer, you will be COD for the first three months before a credit limit will be considered.

MACHINE REPAIRS:  In the event that you have a machine item that needs repair, we will provide you with your original invoice and instructions on where to send the product.  Repairs generally take about 14 days to complete.

CARE AND MAINTENANCE:


For stains on your granite or quartz countertops, you should try the Akemi Oil & Grease Remover.  You'll apply the paste, then cover it with plastic wrap for an hour or so.  As the paste dries, it absorbs the stain.  It may be necessary to repeat the process, but this is a simple and effective solution.


For sealing countertops, we recommend the Akemi Nano Stain Repellent which offers up to 10 years of protection.  The regular Akemi Stone Impregnation sealer works great too, you'll just have to re-apply every year or so.


For general cleaning of you stainless steel sinks, please use the POWDER FORM of Bar Keeper's Friend.  You can find this at most grocery or drug stores.  Form a paste and apply a layer to sink.  Allow to sit for a couple of minutes.  Re-wet, clean with a soft cloth, then rinse away for a polished shine.

LIMITED LIFETIME WARRANTY


Levi Sink Co  will replace without charge, (excluding labor) any Stainless Steel or Porcelain sink supplied by us that is proven to be defective, with an equivalent replacement, within the specified appropriate period from date of purchase, to the original owner, provided it has been used solely in a residential application and installed in accordance with our installation instructions, used and cleaned as recommended, and not damaged due to abuse, misuse, or negligence. (In the event of a warranty claim, the owner will be required to provide proof of purchase - save sales receipt.)

This warranty will not cover any damages which might be caused by the product. (Some states do not allow such limitation, so this reference may not apply to you.)
Levi Sink Co reserves the right to inspect any sink reported to be defective prior to replacement of the sink. All decisions are final. Replacement cost EXCLUDES transportation and any labor costs for the removal or reinstallation.

Levi Sink Co shall not be liable in case of:

  * Improper installation/modification
  * Damages resulting from abuse, such as heavy impact or dropped objects
  * Improper care or maintenance
  * Improper applications (such as exposure to corrosive chemicals, photographic solutions, etc.)
  * Any modifications made to the product after it has left Levi Sink Co's premises
  * Commercial application

This warranty supersedes all other warranties, expressed or implied.

The foregoing warranties are exclusive and made only for the buyer. NO OTHER WARRANTY, WHETHER EXPRESSED, IMPLIED, OR STATUTORY, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE SHALL BE DEEMED TO EXIST IN CONNECTION WITH ANY OF THE GOODS OR SERVICES SUPPLIED HEREUNDER, AND ANY IMPLIED WARRANTIES FOR A PERIOD GREATER THAN THE WARRANTY PERIOD CONTAINED IN LEVI SINK CO'S LIMITED WARRANTY ARE HEREBY EXCLUDED. LEVI SINK CO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES IN ANY WAY RELATED TO THE GOODS OR SERVICES SUPPLIED HEREUNDER. No employee, agent, or other person is authorized to give any warranties on behalf of Levi Sink Co, in addition to or different from the herein given to assume for Levi Sink Co. Any other liability in connection with any of its products except if in writing which is signed by an officer of Levi Sink Co and expressly and intentionally gives such warranties or assumes such liability.

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